Privacy Policy
Last updated: January 25, 2026
Table of Contents
FlipLink (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
Account Information
When you create an account or sign in, we collect:
- Email address — Used for authentication and communication
Order Information
When you make a purchase, we collect:
- Name — For shipping and order identification
- Shipping address — To deliver your physical products
- Payment information — Processed securely by Stripe (we do not store your card details)
FlipLink Usage Data
When you use FlipLinks, we collect:
- Destination URLs — The URLs you configure for your FlipLinks
- Scan counts — Aggregate statistics on how many times your FlipLinks are scanned
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process and fulfill your orders
- Send transactional emails (order confirmations, shipping updates, security alerts)
- Provide customer support
- Improve our website and services
- Detect and prevent fraud
3. Information Sharing
We share your information only with the following service providers who help us operate our business:
| Service | Purpose | Policy |
|---|---|---|
| Stripe | Payment processing | Privacy Policy |
| Resend | Email delivery | Privacy Policy |
| Vercel | Website hosting & analytics | Privacy Policy |
| MongoDB Atlas | Database hosting | Privacy Policy |
We may also disclose your information if required by law or to protect our rights and safety.
4. Data Security
We implement appropriate security measures to protect your information:
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide our services
- Required by law (e.g., tax records)
You may request deletion of your account and associated data by contacting us at support@fliplink.to.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at support@fliplink.to.
8. Third-Party Links
Our service allows you to create FlipLinks that redirect to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, contact us:
Email support@fliplink.to